Privacy Policy and Terms of Service

Privacy Policy

Last Updated: 2/27/25

Capstone Design Group LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, www.capstonedesigngroup.com (the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy complies with the California Online Privacy Protection Act (CalOPPA), the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identifiable Information (PII): Name, address, company name, phone number, email address, and services needed.
Technical Information: Browser type, IP address, operating system, and other technical information collected through Google Analytics, Google Tag Manager, and similar tools.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor interactions with our website and improve user experience. These may be set by Google Ads, Facebook, and Google Analytics.

2. How We Collect Information

We collect your information through:

Direct interactions – when you fill out forms on our website.
Automated tracking technologies – through Google Analytics, Google Tag Manager, Google Ads, and Facebook Pixel.
Third-party sources – when you interact with our ads on social media or search engines.

3. How We Use Your Information

We use the information collected for the following purposes:

To provide and improve our website design, development, SEO, digital marketing, and graphic design services.
To respond to inquiries and requests.
To communicate promotions, special offers, and updates.
To analyze website performance and user behavior using Google Analytics.
To serve targeted advertisements via Google Ads and Facebook retargeting.
To comply with legal obligations and protect against fraudulent activities.
To offer sales quotes and services.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

Service Providers: Such as Google Analytics, Google Ads, and Facebook to help us analyze and improve our services.
Legal Compliance: If required by law, regulation, or legal process.
Business Partners and Subcontractors: For providing services offered.
Business Transfers: If our business is sold or merged, your information may be transferred.

5. Your Rights Under GDPR and CCPA

GDPR Rights (EU Residents)

The right to access, correct, or delete your personal data.
The right to data portability.
The right to withdraw consent at any time.

CCPA Rights (California Residents)

The right to know what personal information is collected and how it is used.
The right to request deletion of your personal data.
The right to opt out of the sale of personal information (we do not sell data).

To exercise any of these rights, contact us at info@capstonedesigngroup.com or call 919-899-1440.

6. Data Security

We take reasonable security measures to protect your personal information, but no method of transmission over the Internet is 100% secure. Use our services at your own risk.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy policies of those sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

9. Contact Information

If you have any questions about this Privacy Policy, contact us at:

Email: info@capstonedesigngroup.com
Phone: 919-899-1440
Mailing Address: 7800 Falls of Neuse Rd. #97391, Raleigh, NC 27624

Terms of Service

1. Agreement to Terms

By accessing and using www.capstonedesigngroup.com, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use our services.

2. Services Provided

Capstone Design Group LLC offers website design, development, SEO, digital marketing, and graphic design services. Any additional services will be outlined in a separate agreement.

3. User Responsibilities

By using our website, you agree:

Not to engage in unlawful activities.
Not to use our services for fraudulent, abusive, or harmful purposes.
To provide accurate information when submitting inquiries or orders.

4. Payment and Billing

Payment terms will be specified in service agreements.
Failure to make payments may result in service suspension or termination.

5. Intellectual Property

All content on this Website, including text, images, logos, and designs, is the property of Capstone Design Group LLC and may not be copied or distributed without permission.

6. Limitation of Liability

We are not liable for:

Any direct, indirect, or incidental damages resulting from your use of our services.
Service disruptions beyond our control.

7. Termination

We reserve the right to suspend or terminate your access if you violate these Terms.

8. Governing Law

These Terms are governed by the laws of the State of North Carolina, USA.

9. Changes to These Terms

We may update these Terms at any time. Your continued use of our services constitutes acceptance of the changes.

10. Contact Information

For questions about these Terms, contact us at:

Email: info@capstonedesigngroup.com
Phone: 919-899-1440
Mailing Address: 7800 Falls of Neuse Rd. #97391, Raleigh, NC 27624

By using our Website and services, you acknowledge that you have read, understood, and agreed to our Privacy Policy and Terms of Service.